Lean Growth Labs

Team Day

Lean Growth Labs
--:--
Thursday 10 September 2026 · Pavilion Club, Fulham
09:30Arrival and icebreaker
10:00The Company
10:50Client review
12:00Lunch
12:45Outside in
13:45Strategy 2026–28
16:15Close and actions
Why we're here

Today has three jobs.

01

Take stock

What we've done, how well it worked, and what it taught us. Honestly, with the numbers in front of us.

02

Align

Five people leaving the room with the same picture of the business — and the same answer to what we're not doing.

03

Build the plan

An 18-month plan we can actually execute — with the numbers behind it, not just the intent.

The shape of the day

How today runs.

Morning — where we are
09:30Arrival and icebreaker
10:00The Company
10:50Client review
12:00Lunch
Afternoon — where we're going
12:45Outside in
13:45Strategy 2026–28
16:15Close and actions
Ground rules

No scheduled breaks. We're all grown-ups.

Take five between sessions whenever you need it — grab a drink, step outside, take a call. We won't be timetabling it. Lunch is on the premises at 12:00. The one ask: when a session is running, phones down and be in the room.

Icebreaker

Icebreaker: not too much of a lie.

One thing each about yourself that nobody in this room knows. You're allowed to stretch it. We'll guess whether you did.

10:00 – 10:50

The Company

We have been trading through MIXE Group Ltd on a founders agreement — deliberately light, on the basis that we would not add structure until there was something worth structuring. That test has been met. So if we agree, there are three things to settle.

The vehicle

A new company, or reuse what we have?

The original plan was to incorporate something new. Worth revisiting.

Option A · Incorporate a new company

The plan we already agreed

For
  • A clean entity, with the share structure set on day one
Against
  • Two companies to handle — one to wind down, one to stand up
  • New bank, new Xero, contracts and clients re-papered
  • A day-one company with no trading record behind it
  • Around £10,000 of carried-forward losses left behind
Option B · Rename MIXE Group Ltd

Adjust the vessel we already have

For
  • It already exists and runs — we adjust it rather than rebuild it
  • Nearly three years incorporated, with filed accounts to show for it
  • Reads to an outsider as a business that has traded, not a startup
  • Bank, Xero, contracts and the losses all carry on untouched
Against
  • The founders agreement has to be replaced
Recommendation

Change the plan — rename MIXE Group rather than start again.

A rename is a resolution and a filing. Everything else stays where it is, and we keep the trading history rather than resetting the clock. Either route leaves the name open: nothing obliges us to be Lean Growth Labs.

Shareholdings

The proposed split.

From today — agreed June 2026
Will 17.5% Altura 17.5% Nigel 10% Scott 51% 4%
To proposed
Will 17.5% B Altura 17.5% B SibbertCo 17.5% B Scott 47.5% A
What changes · percentage points
3.5 pts

Scott reduces his shareholding to 47.5%

7.5 pts

SibbertCo — Nigel and Libby — increases to 17.5%

4.0 pts

The employee pot reduces to zero and is redistributed

5

All five of us become directors of the company

And the other way round: if anyone would rather step back, today is the cleanest day to say so — before the agreement is drafted.

The name

Are we still Lean Growth Labs?

Worth asking properly while everything else is being settled. The legal entity is MIXE Group Ltd — "Lean Growth Labs" is a trading name, so changing it touches no shares, no filings, and no structure. It will never be cheaper to change than today.

Reasons to keep it

A year of equity in it

  • Domain, site, wiki, email, collateral all built out
  • Clients and Will's network know us by it
  • "Lean" and "growth" still describe how we work
  • "Labs" fits how the AI partner works — we iterate on their problems, one at a time
  • Renaming is a week nobody spends selling
Reasons to change it

It describes the old plan

  • It describes the business we set out to be, not the one we are
  • We're about to spend real money advertising it
  • Every month from here makes it more expensive

The deciding question isn't whether we like it. It's whether it's the name we want on the ad that has to sell us to someone who has never heard of us.

In numbers

The company in numbers.

Invoiced
£10,999
1 Jan – 9 Sept 2026
Spent
£4,162
Everything it has cost to run
Net profit
£6,837
Invoiced less costs, before tax
Cash at bank
£3,059
Profit and cash are not the same thing — the bridge is below

Why cash sits £3,778 below profit: take the £6,837 of profit, deduct the £4,000 Aura invoice that has not been paid yet, add the £262 of cash carried in from last year, and deduct £40 of non-business spend on the company card. That leaves £3,059. Source: Xero, accrual basis, as at 9 September 2026. Nothing owed to suppliers.

10:50 – 12:00

Client review

Who we work with

The client list.

ClientType of workInitial paymentRecurring revenue
Aura Retrofit
Domestic retrofit and energy-efficiency installer, Hampshire
Process optimisation
Kingfisher Property Finance
Commercial and residential property finance, established 1988
Lead generation
Optio Systems
Process control systems for feed, grain, paint and chemicals
Lead generation
£0
The Purposeful Leader
Leadership development, unlocking potential in senior teams
Custom: AI bot
LeadType of workInitial paymentRecurring revenue
Gunfire
Passive fire protection — fire stopping, compartmentation, compliance
Not yet defined
Koalaa
Affordable upper-limb prosthetics, direct and via the NHS
Not yet defined
Optio SystemsNegotiated on profit share, so there was no fee up front.
KingfisherPriced at £2,000 a month. The first month produced no leads at all, and we never went back and readjusted.
The Purposeful LeaderProposed at £8,500 to build plus £300 a month. Rob took the bot in principle but turned down the £4,500 marketing platform, going elsewhere for the book launch. Nothing is signed. His health has pushed the launch back until 2027.
What we learned

What this year taught us.

Who we work with
01
Say no more often
Right sector, right problem, right size, and people we get on with. If the work only grows their business and not ours, pass.
02
No magic in small markets
LinkedIn and tiny niche audiences cost us. Do ordinary marketing properly, for people who have never had it.
What we sell
03
We still have no offer
After all of it, nothing we can simply sell. Go smaller, go wider, build the offer from there.
04
Small things, many doors
Lots of small deliverables beat one big build. The big ones ate the year and paid last.
05
Promise the system, not the result
We build the tools. What they do with them is theirs. We cannot carry someone else’s sales team.
How we run it
06
Get paid for the work
Cash up front. Profit share only where we can see exactly how it wins — and that should be rare.
07
Stay in our lane
AI, automation and data. Push the rest to freelancers so we are running the business, not buried in it.
08
Be quicker
Reply, follow up, close, get to paid work. Gunfire and Koalaa went cold while we waited.
How we work from here

Five principles, starting today.

Not values on a wall. The five things this year has told us to hold onto.

01

Keep it simple

Solve one or two real problems, not twenty. A small fix they understand beats a grand system they do not.

02

Breadth over depth

Lots of small clients beats one big one. A single large account swallows every hour, then ends.

03

Say no

The wrong client costs more than no client. Wrong sector, wrong size, wrong chemistry — walk away early.

04

Get paid up front

Every job starts with money in, covering our costs at a minimum. If we share risk, we share profit, never costs.

05

Recurring revenue

Look for the ongoing element in every deal, and take it where we can. A one-off is a good month. A retainer is a business.

12:45 – 13:45

Outside in

Northloop Systems

They already sell our headline.

Who they are

One engineer, Harry, running a small UK practice and building every engagement himself. Positions against the field as “engineers, not resellers” — agencies who glue no-code templates together and vanish when it breaks.

What they sell

Automation sprints, plus a productised AI receptionist that answers every enquiry, qualifies it, books the appointment and updates the CRM. Six industry pages: letting agents, dental and physio, recruiters, accountants, e‑commerce, tech teams.

Price and model
Audit £950Sprint from £4,500 Partner £1,800/moReceptionist £2,500
“Processes that live in one person’s head. When they are off sick or on holiday, things stop. That is not a process — that is a risk.” Northloop homepage
Northloop Systems homepage — Run a bigger business without a bigger team
northloopsystems.com

Our own thesis, on someone else’s homepage. We say it just as well — “your best people are the process” — so the gap is not the words. It is that theirs sits on six sector pages next to a fixed price and an ROI calculator, at an eighth of our ticket.

Loxvik

One person, one county, one problem.

Who they are

Oliver, on his own, in Buckinghamshire and the Thames Valley. Sells to residential building, renovation and high-ticket home improvement firms — and says so in the first line.

What they sell

A free Comparative Lead Leak Audit: he submits a real enquiry to the client and to four named local rivals, times every reply, and shows the comparison. That leads to a costed diagnostic, then a build, then ongoing management reported against jobs won.

Price and model
Free audit as the front door Website from £999Build price not published
“You never see the enquiry that went to a rival because they replied the same morning and you replied on Thursday.”Loxvik homepage
Loxvik homepage — Win more of the enquiries you already get
loxvik.co.uk

Nothing about AI appears above the fold, and there is a published list of who this is not for — including his own geography. Narrower than either of our personas, and the most disciplined audience writing we found.

The Automation Agency

The £750 front door.

Who they are

A Chesterfield build shop selling “whole-system automation” to anyone from 1 to 200 staff. Shipped work in field-service dispatch, racing analytics and property planning data.

What they sell

A tool menu: n8n, Zapier and Make, AI agents, WhatsApp and website chatbots, CRM automation, data pipelines, dashboards, Stripe, deliverability. No strategy layer — you arrive knowing what you want built.

Price and model
Single workflow £750 Process audit £1,500Never billed hourly
“Three freelancers, three half-finished systems. Or one that fits together.”The Automation Agency homepage
The Automation Agency homepage — Three freelancers, three half-finished systems
automation-agency.co.uk

A good line — but it names a buying problem, not a business one. It only lands on someone who has already bought automation once and been burned. Strong at catching demand, useless at creating it.

KlarifAi

AI on subscription.

Who they are

Sunderland-based, badged “SMEs only” and “North East based” on the homepage. Free 30-minute AI audit at the top of the funnel, builds live within two weeks.

What they sell

Done-for-you agents and workflow automation, two-hour team training workshops, AI SEO, managed social media, and a design-render studio. Breadth, not depth — and training sold openly as a product, not as a downsell.

Price and model
£99/mo light support £300/mo built automationCustom from £5,000
“Stop losing hours to tasks AI can handle in minutes” — cut admin by 10+ hours a week, boost output by 40%, ROI in six months.KlarifAi homepage
KlarifAi homepage — Stop Losing Hours to Tasks AI Can Handle in Minutes
klarifai.co.uk

Percentages with no source, stock boardroom photography, no sector named. At £99 a month that is survivable. The interesting part is the ladder: they can transact with businesses that will never write us a cheque.

Elevate AI

Closest on paper. Vaguest in voice.

Who they are

“AI consulting and managed outbound” for UK B2B. Named client work in electrical contracting, glazing, flooring, drinks and film. Structurally the nearest thing to us in the set: consulting plus lead generation.

What they sell

A consulting roadmap of where AI is worth applying — explicitly portable to another implementation partner — and an Outbound Sales Engine they run for you across email and LinkedIn. The client rents the pipeline rather than owning it.

Price and model
No prices published Setup fee + monthly3-month minimum, 30 days’ notice
“Better decisions. Smarter growth.” — and, further down, “not every problem needs a new tool. Sometimes the answer is a better process.” Elevate AI homepage
Elevate AI homepage — Better decisions. Smarter growth.
elevateai.co.uk

Calm and credible, and that second line is one we could have written. But the page never names a person, a week or a stuck process — it reads like a firm expecting to be met by referral rather than found by a founder in pain.

What they spend

Only one has ever bought attention.

Facebook
1 of 5 · ended June
Instagram
1 of 5 · ended June
LinkedIn
0 of 5
Google Ads
0 of 5

We checked all five across the Meta ad library — Facebook, Instagram and Audience Network — the LinkedIn ad library and Google’s Ads Transparency Centre. Nothing is running today. One of them has run a campaign: Elevate AI, from December to June, selling a free AI audit.

What Elevate AI ran

Our offer, given away

Five video ads on Facebook, Instagram and Audience Network. The offer was a free 30-minute AI Automation Audit, booked straight into Cal.com, behind a lead form that qualified on role, headcount and timeline. Started 23 December, stopped 2 June.

Who is advertising in the UK

Agencies selling to agencies

The live Meta ads in this category are “start your own AI agency” offers, GoHighLevel resale packs and course funnels. Almost none of it is aimed at the business owner who actually has the problem.

What it means

Open, but not untested

Nobody is competing for this attention right now. But the one firm that tried our exact motion stopped after six months, and Meta does not publish what they spent or got. Worth knowing before we treat the channel as free ground.

What the libraries can and cannot tell us: Meta keeps an archive, so “ran ads” is solid; LinkedIn and Google show a much shorter window, so read those as no ads found, not never advertised. Spend and results are not published for ads like these, and no public tool reports traffic for sites this small.

The conclusion

What this means for how we speak.

Already doing it

Our pain writing holds up

“Where it breaks” is as sharp as anything in this set — Northloop says the same thing, no better. The bit still unsaid, by us and by them: what founder-dependency costs when you come to sell.

Take it further

The sector, not just the moment

We already name the moment — the lead that arrived Monday, unconfirmed until Friday. What we don’t name is the sector. Northloop has six pages of it. We have one page for everyone.

Publish

Who it isn’t for

Loxvik disqualifies people on the homepage and reads more confident for it. Our not-for list is currently internal.

Already published

The price is on the page

£20,000 fixed for the build, £2,500 to build it with us, “no hourly billing, no scope creep” — all on the product pages. Elevate AI publishes nothing and reads vaguest for it. The only gap: our number is one click in, not on the homepage.

Ownership

Ours alone, and buried

“Yours to own and control, nothing to host yourself” — already on the product page. Two of the five keep running what they built instead. Nobody else in this set claims it, so it should be a headline, not a bullet.

Most of this is already done. The words, the price and the ownership promise are all there — they just sit a click in, behind a homepage that speaks to every sector at once. The work is sector proof, and pulling what we already say to the front.

Competitors done · now the industry

What’s going on:
AI, Data & Automation

The industry · 01 of 02

A year is now a very long time.

The shift that matters

A brain that remembers, acts and learns

The model barely matters on its own. Pair it with a harness that holds memory and state, and MCP to reach real tools — one standard, adopted across Anthropic, OpenAI and Google in a year — and it stops answering and starts working.

What’s holding it back

Nobody trusts it yet

Businesses aren’t stuck because the AI isn’t clever enough. They are stuck because they can’t be sure it got the answer right. 75% say that is what stops them letting it near their customers. Checking the work is the job.

What decides if it works

The state of their data

AI can’t tell that “Acme Ltd” and “Acme Limited” are the same customer. The firms getting anything out of AI are the ones who already kept their data in order — 41% of them against 26% of everyone else.

What they already own

They’re paying for AI they don’t use

Microsoft has 30m paid Copilot seats, but 30–40% go unused in the first 90 days. Google put Gemini into Workspace at no extra charge. Whichever suite a client runs has already picked their AI for them.

The industry · 02 of 02

Follow the money, and the tells.

Where the money goes

Picks and shovels, not apps

The biggest cheques are going to compute, data‑centre power, chips and defence — the scarce inputs. Generic AI applications are not where capital is concentrating; specific, high‑value workflows are.

The tell

SpaceX bought Cursor for $60bn

All stock, closed 14 August 2026, with xAI folded into SpaceX alongside it. A coding agent valued at $29bn nine months earlier. Models, compute and the application under one roof — that is the strategy being bought.

China

Near parity, at a tenth the price

DeepSeek, Qwen, Kimi, GLM and MiniMax now score ~77–80% on SWE‑bench Verified at a fraction of frontier pricing. The gap that remains is long‑horizon agent reliability, multimodal work and knowing when they are wrong.

The squeeze on us

Flat rate is being rationed

Agent loops burn 5–30× the tokens of a chat request, so subscriptions stopped cross‑subsidising. Anthropic capped weekly use in Aug 2025 — naming 24/7 Claude Code running — then locked third‑party harnesses out of subscription auth entirely by April 2026.

The industry · what the market is telling us

What’s selling. What’s already dead.

The graveyard

Offers operators have given up on

  • Voice AI for inbound calls — dialled back to message‑taking within 60 days; bad calls cost more trust than the saved hours are worth
  • Open-ended chatbots and generic agents — “a language model wrapped around three if‑statements”
  • Document parsing sold to accountants — the market believes Dext and Hubdoc solved it
  • Appointment setting — “why would anyone use your system when Calendly is free?”
  • Predictive dashboards for firms with under 500 customers — the owner already knows
  • Cold email as the channel — saturated to the point of being counterproductive
What actually sells

Boring, named, back-office work

  • Replacing the human glue between two and four systems — the firm bought the software years ago and still copies data into it by hand
  • The shape that closes: inbox → extract → check the rules → draft → stage the update → a human hits send
  • Reliability as the recurring layer — 75% of firms say trust, not capability, is what stops them shipping
  • Quotes, invoice chasing, follow‑up, status reporting — payback in 60–90 days
  • Priced against their missed transaction, not our build hours
  • Sold without the words — the category name now closes ears, not doors
And on the other side of the desk

Small business:
What’s going on?

Small business · 01 of 02

None of this is an AI problem.

The squeeze arrived from somewhere else entirely — and it closed off the answer they used to reach for first, which was to hire somebody.

Cost of people

Hiring got priced out

+£835 in employer NI on a single £25k salary. Firms scaling back recruitment went from 31% to 45% in a year.

Juniors

The bottom rung went

Entry‑level accountant postings down 29%, legal assistants 14%. The work still needs doing; nobody is being hired to do it.

Time and cash

The owner is the bottleneck

11–14 hours a week on admin and finance. 68% hit by late payment, losing 86 working hours a year chasing invoices.

Enquiries

The channel is closing

When Google answers the question itself, people click a result 8% of the time instead of 15%. Far fewer of them ever reach a website.

Small business · 02 of 02

Everyone dabbled. Nothing changed.

Around half of UK SMEs say they use AI — but only about one in ten have built anything, and 95% of those using it report no change in workforce size. Four reasons why.

Do they know how?

46% say they lack the skills

The firm or its people do not have the knowledge to use AI successfully. The largest single barrier — and not one a better tool fixes.

Do they trust it?

49% worry about their data

Data privacy is the top concern among non‑adopters, with 31% citing security risk. For an accountant or solicitor that is an obligation, not a worry.

Do they see the point?

26% say it isn’t for them

A quarter do not believe AI is appropriate for their business. Not hostile — unconvinced, which is a completely different sale.

Where would they start?

They can’t name a use case

ONS finds identifying a use case and cost are the common obstacles. They are not short of tools — they are short of someone saying “start here”.

None of those four barriers is about the technology, and their data is split across Microsoft or Google, Xero or QuickBooks, HubSpot or Salesforce and a lot of spreadsheets. Every one of them is a reason to hire somebody rather than buy something — which makes this a diagnosis problem before it is a build problem.

13:45 – 16:15

Strategy
2026–28

Close

What we agreed. Who's doing it. By when.

Capture live. Nothing leaves this room as "someone should".

Not on the agenda

Scott’s Random thoughts

So what do we do

We have a business.
We don't yet have a factory.

We're off and running. The right team, the right pieces, pointed at the right part of the market. Money is coming in.

What we haven't found is the widget — the one thing we can build a thousand times over. The rest of this session is about naming it and building the line that produces it.

Why three tiers and not one

Each one does a different job.

01 · Lead generation

The audit buys us the room

Immediate value — recommendations, tools, what they should be doing. And it surfaces the uncomfortable truth that they have neither the capability nor the capacity to act on it. We're not selling at this stage. We're being useful in public.

02 · The engine

The AI partner keeps us there

A long-term partnership making incremental improvements, one problem at a time. Light touch, repeatable, and the only tier that compounds. This is the widget.

03 · The upside

Projects pay for everything

Chunky, transformational, expensive. They don't scale and they never will — but they're extremely profitable, and sitting inside the business every month is how we see them coming.

One warning: tier three is where our instincts pull hardest, and it's the tier that can quietly eat the other two. It works as the upside on top of a retainer book. It does not work as the business.

The widget

We become their AI partner.

A monthly retainer for a set number of hours. They bring us problems, we solve them with them — live, on a call, one at a time. They watch it happen and learn to do it themselves, so they're part of the solution rather than dependent on us.

This is the thing we can build a thousand times. Same shape for every client, different problems inside it. It recurs, it compounds, and it's the only asset here that's worth something at exit.

The engine · move the sliders

What the flywheel produces.

202620272028
Audit revenue
Retainer revenue
Project work
Total revenue
vs target
Retainer clients
Corporation tax
Distributable
Per quarter

Engine starts October 2026 and ramps to full rate over 18 months. Marketing at 10% of revenue; project work at £2,500 per retained client per year. CT 19% to £50k, marginal relief to £250k, 25% above. Three directors at the personal allowance, GM from mid-2027. Illustrative — confirm every rate with the accountant.